用英语写一封请求信，用英语写一封请求信

用英语写一封请求信？

Dear sirs:

I am writing to you to complpain about my newly-bought electronic dictionary on oct.1,which failed to work only after one week's use.Unfortunately,that dictionary is labelled with your logo.After a careful exam of the "The Product Quality Guarantee",I learned that there is the specific item dealing with my problem.The item enables any concerned customers of my kind to claim for a full refund.Therefore,I am claiming my rights ensured by this document and requesting for a full refund.

For your further examinations on the problem,attached to this letter is the dictionary I have mentioned above,.

I am looking forward to your prompt reply to my request.

Yours

Fatithfully

Mr.Baxter.

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